Terms & Conditions
1. Introduction
Welcome to DNT Optics. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
2. Orders & Payment
• All orders placed through our website are subject to availability and confirmation of payment.
• Prices are listed in South African Rand (ZAR) and include VAT where applicable.
• We accept various payment methods, including Payflex, allowing you to pay in instalments.
• Engage Optics, as the official importer of DNT Optics, facilitates all transactions and customer service inquiries.
3. Shipping & Delivery
• We offer shipping across South Africa. Delivery times vary based on location and courier availability.
• Standard processing time for orders is 1-3 business days. Delivery estimates will be provided at checkout.
• Customers will receive a tracking number once the order has been dispatched.
4. Returns & Exchanges
• We stand by the quality of our products. If you are not satisfied with your purchase, you may request a return within 7 days of receiving your item.
• Items must be unused, in their original packaging, and include all accessories.
• Refunds and exchanges are subject to inspection and approval.
• Customers are responsible for return shipping costs unless the product is faulty or incorrectly supplied.
5. Warranty & Repairs
• All DNT Optics products are covered by a manufacturer’s warranty against defects in materials and workmanship.
• The warranty does not cover damage caused by misuse, improper handling, or unauthorised repairs.
• Warranty claims must be submitted with proof of purchase. Engage Optics will facilitate all warranty processes.
6. Privacy Policy
• Your personal information is handled with care and in accordance with our Privacy Policy.
• We do not share your data with third parties without consent, except as required by law.
7. Limitation of Liability
• DNT Optics and Engage Optics shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our products are intended for lawful use only. Buyers are responsible for ensuring compliance with local laws and regulations.
8. Changes to Terms & Conditions
• We reserve the right to update or modify these terms at any time. Continued use of the website constitutes acceptance of the revised terms.
9. Contact Information
For any questions regarding these Terms & Conditions, please contact:
📧 anton@engageoptics.co.za
📞 082 469 5242
